01Signal acquired
Call
Connect every incoming conversation to the operating layer.
AI call operations
The operating system for every call.
AI that answers. Intelligence that acts. People when it matters.
CALLiOPS helps businesses handle conversations with AI, understand intent, take action, route work, and involve people whenever human attention is needed.
- Understands
- Customer intent
- Coordinates
- Actions and routing
- Escalates
- With full context
CALLiOPS Console
Live session · 00:06- Listening
- Understanding
- Decision
- Action
- Outcome
CustomerHi. I need to move my service appointment for the delivery van.
CALLiOPSOf course. I can see two open work orders on your fleet account.
CustomerThursday no longer works. Anything early next week?
CALLiOPSMonday 09:15 is open in bay 3. Shall I move the booking there?
CustomerMonday morning is perfect.
- Intent
- Reschedule Service
- Confidence
- 97%
- Sentiment
- Cooperative
- Decision
- Calendar checked
- Action
- Booking updated
- Outcome
- Confirmed · Mon 09:15
Example conversation shown for illustration
02From Call to Outcome
Continuous intelligence layer
One signal. Every step.
CALLiOPS carries context forward from the first ring to a completed business result without breaking the chain.
- 02Context formed
Understand
Interpret intent, urgency, and business context in real time.
- 03Path resolved
Decide
Select the right next step using policy and live context.
- 04Action executed
Act
Coordinate the supported workflow, system, team, or person.
- 05Result recorded
Outcome
Complete the request and preserve a clear operational record.
03How CALLiOPS works
Connected intelligence flow
Understand.
Act. Escalate.
CALLiOPS follows each conversation from first contact to a clear next step, keeping context and outcomes available for your team.
Smarter conversations. Faster outcomes.
- 01Always ready
ANSWER
Respond to incoming conversations with a natural, attentive AI experience.
- 02Intent aware
UNDERSTAND
Recognize what the customer needs using the conversation and available business context.
- 03Context led
DECIDE
Choose the right next step based on intent, urgency, business rules, and context.
- 04Right destination
ROUTE
Send each request to the right workflow, system, team, or person.
- 05Work completed
ACT
Complete supported tasks and keep a clear record of the conversation and outcome.
04What CALLiOPS does
CALLiOPS capabilities
Context engine
Understand
Interpret every conversation with the customer and business context needed to identify what matters.
- Intent and sentiment understanding
- Speech and language intelligence
- Caller and business context
Action layer
Act
Turn understood intent into supported tasks, decisions, and outcomes across your operations.
- Booking and CRM actions
- Conversation outcomes and timelines
- Decision and workflow routing
Operations fabric
Connect
Move each request to the right system, workflow, team, or person without losing context.
- Human handoff with context
- Agent queues and assignment
- Business-hours routing
Intelligence loop
Learn
Create a reliable operational record that helps teams see patterns and improve every interaction.
- Recordings and transcripts
- Conversation analytics
- Risk and compliance controls
BYOC telephony
Bring Your Existing Phone System
Connect CALLiOPS with your existing SIP provider or compatible business phone system instead of replacing your current telephony setup.
- Keep your existing numbers and phone infrastructure
- Configure CALLiOPS around your existing SIP/PBX setup
- Use Twilio or a compatible SIP/BYOC or PBX setup
- Provider compatibility depends on the provider's SIP, PBX, network, and authentication capabilities
05 | 06Human + AI
Human-centred operations
Together, We Do More
CALLiOPS keeps routine work moving and brings people in with the context they need, so teams have more time for decisions, care, and relationships.
CALLiOPS AI
Routine work
Always moving.
Answers, understands, routes, records, and completes supported actions with consistency.
- Answer common requests
- Identify intent and urgency
- Route work to the right path
- Complete supported actions
Your people
What matters
Meaningful attention.
When judgement, care, or specialist attention matters, the right person steps in with the conversation context already in place.
- Apply judgement and care
- Build important relationships
Human handoff with full conversation context
06BBusiness Numbers
Every number. One console.
Manage business phone numbers, agents, routing, and hours of operation from one place — with the identity of each number carried through every call.
Number management
One Console
Manage every business phone number in one place, with inbound and outbound calling controls for each number.
- All business numbers in a single view
- Inbound and outbound calling controls
- Assign numbers to teams and workflows
Call distribution
Agents & Routing
Business number agents and routing that decide exactly who answers every incoming call.
- Business number agents
- Sequential routing
- Round-Robin routing
- Ring-All routing
Availability
Business Hours
Business Hours and after-hours handling, so every call gets the right experience at any time.
- Business Hours aware routing
- After-hours handling
- Consistent caller experience
Carrier & SIP
Any Provider
Connect the numbers you already own across carriers and telephony infrastructure.
- Jazz, Zong, Ufone and PTCL
- SIP / PBX compatibility
- Other providers through BYOC
Lifecycle
Call Identity
Business number identity is carried through the entire call lifecycle, from first ring to recorded outcome.
- Consistent number identity end-to-end
- Context preserved across the call
- Clean records per business number
BYOC READYBRING YOUR OWN CARRIERSIP / TELEPHONY FLEXIBILITYNO CARRIER LOCK-IN
Keep your existing carrier and connect your telephony infrastructure to CALLiOPS through BYOC.
07Connected operations
Conversations in. Work moved forward.
CALLiOPS coordinates communication channels, connected business systems, and operational tools through one intelligent network.
Live operations fabric
One intelligent network.
Communication channels, business systems, and operational tools connected through CALLiOPS.
CALLiOPSIntelligence node
CALLiOPSIntelligence node
07BEfficiency model
Calculate Your Sales Team’s Hidden Efficiency & Savings
Adjust the inputs below to model how much agent time is absorbed by manual dialing and CRM logging. Every figure is an estimate calculated from the values you enter.
Model inputs22 working days / month
$15/ hr
Estimated resultLive from your inputs
Potential monthly productivity value
$619
Estimated value of the time currently spent on manual dialing and CRM logging. Not guaranteed cash savings.
- Time recovered / month
- 41 hrs
- Current daily calls
- 150
- Potential daily calls
- 4503× illustrative
The 3× capacity figure is an illustrative estimate used for modelling only. It is not a guaranteed result.
Based only on the inputs above: the optimized bar reflects the same time being recovered rather than spent manually.
Stop wasting 41 hrs every month.
Switch to an automated telephony platform.
08Plans
Hosted SaaS — Monthly Plans
Simple plans.
Clear limits.
Use CALLiOPS as a hosted SaaS service, run by CALLiOPS, on a recurring monthly plan. Published for reference only. Nothing is charged here. Choose the plan that fits your operations and our team follows up on your request.
Starter $99/ month
A single team getting AI call operations live.
- Call minutes
- 1,000 / period
- Seats
- 3 max
- Telephony numbers
- 1 max
Growth $299/ month
Multi-queue operations with integrations and analytics.
- Call minutes
- 5,000 / period
- Seats
- 15 max
- Telephony numbers
- 5 max
Scale $999/ month
High-volume call operations across many departments.
- Call minutes
- 25,000 / period
- Seats
- 100 max
- Telephony numbers
- 25 max
Separate product
Self-Hosted Source Code
A one-time purchase of the full CALLiOPS source code, available on the CodeCanyon marketplace. Unlike Hosted SaaS, you deploy and operate it on your own infrastructure. Hosting and provider accounts are not included.
Hosted SaaS Monthly subscription
Hosted by CALLiOPS. You use the service.
Self-Hosted Source Code One-time purchase
You receive the source code. You host and operate it.
- Source code
- Full CALLiOPS source
- Deployment
- Self-hosted
- Installer
- Included
- Super Admin
- Included
- License / Activation
- Included
- Documentation
- Included
White-Label / Brand Removal is an additional paid option and is not included in the standard license.
CodeCanyon — Coming Soon
09Get started
Intelligence ready
Turn every conversation into intelligent action.
CALLiOPS understands what matters, executes the right next step, and keeps your team in control from first contact to outcome.
AI intelligenceAction executedHuman control
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